Data Security

Okevip Privacy Policy — How We Protect Your Information

The security of your personal information is our top priority. This page clearly explains how okevip collects data, where it is stored, and how it is kept secure.

Last Updated: January 2026 | Bengali Version

1. Introduction

Okevip (https://okevip.im) respects your privacy. This Privacy Policy ("Policy") explains what information we collect when you use our website, app, or services, how it is used, who it may be shared with, and what rights you have over your data.

By using the okevip website or services, you consent to the processing of your information as described in this Privacy Policy. We believe every user has the right to know where their data goes — which is why we're fully transparent, with nothing to hide.

Summary: We only collect what's necessary, keep it secure, and never sell it to third parties. That is our core commitment.

2. What Information We Collect

Okevip collects various types of information to deliver its services and improve your experience. A detailed breakdown by category is provided below.

A. Information Collected at Registration

  • Full name and date of birth (for age verification).
  • A valid email address and mobile number.
  • Residential address and country.
  • Username and password (stored in encrypted form).

B. Identity Verification (KYC) Information

  • Copy of national ID or passport.
  • Driving License (where applicable).
  • Proof of address such as a utility bill or bank statement.

C. Financial Information

  • Deposit and withdrawal history.
  • Mobile banking number (bKash, Nagad, Rocket).
  • Transaction date, amount, and method.

D. Automatically Collected Information

Data Type Purpose of Collection
IP Address Security & Geolocation Verification
Browser & Device Information Compatibility & Experience Improvement
Cookie & Session Data Saving login state and preferences
Gaming Activity Logs Dispute Resolution & Fraud Prevention
Page Visit & Click Data Service Improvement & Analytics

3. How Your Information Is Used

Okevip uses your data only for specific, legitimate purposes. We never collect or use more information than is necessary.

  • Account Management: Managing registration, login, password recovery, and account security.
  • Service Delivery: Gaming experience, deposit and withdrawal processing, and bonus management.
  • Identity & Age Verification: Legal compliance and the protection of minors.
  • Fraud Prevention: Detecting suspicious activity and preventing money laundering.
  • Customer Support: Fast resolution of your complaints and queries.
  • Personalized Experience: Showing relevant offers based on your preferences and gaming habits.
  • Legal Compliance: Meeting regulatory requirements and maintaining legal records.
  • Service Improvement: Analyzing user behavior to improve website and gaming experience.
Marketing Communications: We never send promotional messages without your consent. You can unsubscribe from marketing emails at any time.

4. Data Sharing & Disclosure

Okevip never sells your personal data to third parties. However, limited information may be shared with trusted partners where necessary to operate our services.

Parties Your Data May Be Shared With

  • Payment Providers: bKash, Nagad, Rocket, and other payment service providers — solely for processing transactions.
  • KYC Verification Service: Registered third parties for identity and age verification.
  • Technology Partners: Server hosting, data security, and cybersecurity service providers.
  • Game Providers: Live Casino or sports data providers — used solely for operating games.
  • Law Enforcement Agencies: Where required by court order or legal obligation.

Every third-party partner is contractually bound to uphold our privacy standards and may not use your data for any other purpose.

5. Cookie Policy

Okevip uses cookies on its website. Cookies are small text files stored in your browser that make your browsing experience smoother and more personalized.

Cookie Type Purpose Duration
Essential Cookies Saving login state and security tokens Until End of Session
Preference Cookies Remembering language, theme, and user preferences 1 Year
Analytics Cookies Monitoring Page Visits & Usage Patterns 6 Months
Functional Cookies Saving game state and preferred games 30 Days

You can disable cookies at any time through your browser settings, though doing so may affect certain features. Disabling essential cookies will prevent you from logging in.

6. Data Security Measures

Okevip follows the highest industry standards to protect your data. Our security infrastructure is regularly reviewed by independent third-party auditors.

  • SSL 256-Bit Encryption: All data transmissions are fully encrypted. You can verify this by checking the padlock icon in your browser's address bar.
  • PCI-DSS Compliance: Payment information is stored in accordance with international card industry standards.
  • Two-Factor Authentication (2FA): Option to enable 2FA for an extra layer of security on your account.
  • Firewall & DDoS Protection: State-of-the-art firewalls and intrusion prevention systems on our servers.
  • Regular Security Audits: External security experts conduct system reviews every quarter.
  • Staff Training: All our staff undergo rigorous data protection training and are bound by confidentiality agreements.
Security Breaches: In the event of a data breach, we will notify affected users within the legally required timeframe and take all necessary steps.

7. Data Retention Period

Okevip retains your data only for as long as necessary or legally required.

Data Type Retention Period
Account Information 5 years after account closure
Financial Transaction Records 7 years (legal obligation)
KYC Documents 5 years after account closure
Gaming Logs 3 Years
Customer Support Records 3 Years
Analytics Data (Anonymous) Indefinite

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.

8. Your Data Rights

As an okevip account holder, you have the following rights over your personal information. To exercise these rights, contact us at support@okevip.im.

Right to Access

The right to know what information we hold about you and to receive a copy of it.

Right to Rectification

The right to request correction or update of any inaccurate information in your account.

Right to Erasure

The right to request deletion of your personal information under certain circumstances.

Right to Restrict Processing

The right to request that we restrict the use of your data in certain circumstances.

Right to Data Portability

The right to receive your data in a structured, machine-readable format.

Right to Object

The right to object to your data being used for marketing purposes.

Requests are typically responded to within 30 days of receipt. In complex cases, an additional 60 days may be required, but you will be notified in advance.

9. Children's & Minors' Privacy

Okevip is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

  • Age is verified at registration, and users under 18 are not permitted to open an account.
  • If we discover that a minor has created an account, that account will be closed immediately.
  • Any collected information will be deleted immediately.
  • If you are aware of any minor using okevip, please notify us at support@okevip.im.

10. International Data Transfers

Okevip operates servers across multiple countries to deliver its services. Your data may be transferred internationally, but equivalent or higher protection standards are ensured in every case.

  • The security standards of the destination country and servers are verified before any data transfer takes place.
  • Data protection agreements are signed with all third-party partners.
  • Data is managed in accordance with European protection standards (GDPR).

11. Policy Changes

Okevip may update this Privacy Policy from time to time. For significant changes, we will:

  • We will update the "Last Updated" date at the top of the page.
  • You will be notified of any changes via your registered email.
  • You will see a notification when you log in to the platform.

Continued use of okevip after any changes to this Policy will be considered acceptance of the updated terms. We recommend checking this page regularly.

12. Contact Us

Contact us for any questions, concerns, or requests to exercise your rights under this Privacy Policy.

  • Email: support@okevip.im
  • Response Time: Responses are typically provided within 24–48 hours.
  • Working Hours: 7 days a week, 9:00 AM to 11:00 PM.

We take every request seriously and aim to resolve it within the specified timeframe.

Your privacy is always our priority

At okevip, protecting your data isn't just a policy — it's part of how we operate every day.

Fully Encrypted Connection

Every connection you make on okevip is protected by SSL 256-bit encryption. Your data cannot be intercepted or read in transit — that's guaranteed.

Never Sold to Third Parties

Your personal information is never sold to advertisers or any third-party businesses. Your data belongs to you.

You're in Control of Your Data

View, correct, or request deletion of your information at any time. We are always ready to help you exercise your rights.

Regular Security Audits

Independent security experts audit okevip's entire system every quarter. Any vulnerabilities found are addressed immediately.

Data Minimisation Policy

We only collect information that is strictly necessary to provide our services. Collecting or retaining unnecessary data goes against our principles.

Transparent Communication

For any privacy-related questions, our team responds in Bengali within 24–48 hours. No question is too small.

Play on a Secure Platform

Okevip respects your privacy. Register today and enjoy gaming in a fully secure environment.

বাংলা